Frequently Asked Questions

Everything you need to know about shopping at Lilly's Boutique

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Please note that jewelry and clearance items are final sale for hygiene and inventory reasons.

How do I determine my size?

Each product page features a detailed size guide. Since we curate collections from various designers, we recommend checking the specific measurements provided for each garment to ensure the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Afterpay.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team via live chat or email.

Are your materials sustainably sourced?

Lilly's Boutique is committed to ethical fashion. We prioritize working with manufacturers who use organic cotton, recycled polyester, and eco-friendly dyes whenever possible.